Shipping information          

Thank you for visiting Sea Gypsy Online and for your purchase.

• Please note: We do not ship to PO Boxes a physical address and signature is required for delivery.

• Sea Gypsy Online may contact you if incorrect shipping details, options or payments are received. This is not guaranteed to occur. Generally Sea Gypsy Online WILL NOT contact you in relation to errors in shipping details or payments and non-shipment of your order!   

• As many of our items are personalized and are not created until your order is received by our Crafts people of the World please allow 4-10 business days for your order to be created before being shipped direct from our Crafts people to your door.

• All items will be shipped via Registered First Class Airmail via USPS with tracking, this is our default shipping. All orders should be shipped within 5 - 10 business days and you should receive your order within 14 business days from the time of placing your order with Sea Gypsy Online. Please allow up to 21 days due to current unrest and extra security worldwide. Items are often shipped via the US with USPS service as this is the cheapest available option at this time for shipping to Australia.

•  FedEx Express shipping is available as an option and can be selected at the checkout, there is a charge for this service and on average you will receive your order in 8-10 days. FedEx service is a direct shipping service to Australia from Egypt.  

• All GOLD items as of 01/05/2008 will be shipped via USPS unless FedEx option is selected at checkout both options include tracking.  FedEx’s service is faster than the regular registered shipping option anywhere in the world. Your Gold order will be shipped within 5-7 business days and you should receive your order within 10 business days. Please allow up to 21 days due to current unrest and extra security worldwide.  

• Please allow up to 21 business days to receive your order (other than Professional belly dance item orders) due to circumstances in the world today. Shipments can be held up outside of anyone’s control. Should the items not arrive in this time frame please contact us at   Sea Gypsy Online  including all of your details and your order number, and we will action upon it immediately to track down the delay.

• Professional Belly Dance fashion orders may take up to 28 days to be created and delivered to you, please allow up to this time for deliveries. These items are not stocked on a shelf as they are created in a professional workshop. Item sizing is required and once order is received the item is then crafted by up to 3 crafts people. The small detail often on these items all takes time to create. No two items are the same and our photos are examples of the items and slight differences will occur, but the item will certainly be very similar and just as stunning as the photos show.  Currently unavailable and we are looking for new items that meet our quality standards

• Sea Gypsy Online will ship your order to your door, to your friends, Partner or any physical address anywhere in the world. You can note the shipping address in the checkout of our E- store. You will be advised via e-mail on your order being shipped. 

Returns information.

• If for any reason you are not happy with the quality of your delivered products upon receipt please contact us at Sea Gypsy Online within 5 business days maximum and we will attempt to resolve your issue.

• Items cannot be returned for the simple reason of change of mind, as many of our products are personalized specifically for the individual customer.

• Should your product arrive damaged in anyway please contact us at  Sea Gypsy Online immediately upon receiving the item(s). If you can supply a digital photograph at the same time this will help speed up the claim and exchange of the item, upon us receiving it at the address you are notified to send to. Any shipping costs for returning any damaged item will be credited or exchanged for extra product.

• All returns must have an issued returns number from Sea Gypsy Online without exception.

• Any returns without a returns number marked on the outside of the packaging will not be accepted as a valid return by Sea Gypsy Online and the package will not be opened.